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Heating, Air Conditioning & Plumbing in Novi, MI

Serving Novi’s Repair & Replacement Needs Since 1937

Residents of Novi have counted on Thornton & Grooms for help with their heating, cooling, plumbing, and drain needs since 1937. Our technicians are formally educated and stay updated on the latest trade technologies and city codes to ensure your home updates are performed professionally and done right. This helps us provide Novi residents with complete, quality solutions for all their home service needs. We also know that when you need us, you need us fast and on time. Home to the We Care Guarantee, we aim to provide 5-star service to every customer throughout our relationship. Our process is designed to accommodate your schedule, allowing you to make your run to Twelve Oaks while you wait for our friendly dispatcher to call.

Enjoy 5-Star Customer Care and Same-Day Service on Your Next Repair or Replacement

Honoring Our We Care Guarantee:

Showing we care by guaranteeing our professionalism, reputation, and convenience each day.

Taking a Prevention-First Approach:

Annual maintenance is proven to save you money. So we prioritize check-ups over selling new systems.

Hiring Qualified Professionals:

You'll enjoy working with our licensed experts from the first call to the final handshake.

Service Details

How Can We Help You Today?

  • Heating & Air Conditioning Repair & Install in Novi

    At Thornton & Grooms, our focus is on preventative maintenance. Annual maintenance of your heating and cooling system helps to increase quality of life and decrease surprises. During annual maintenance we will thoroughly assess your HVAC system and provide comprehensive solutions – allowing you to choose what is best for your family and budget.

    Our team has extensive knowledge and experience working on many brands, so you can count on Thornton & Grooms for our work to be done right the first time. By choosing Thornton & Grooms to install your new HVAC system, you are joining thousands of Novi residents who trust us with their home comfort. Some of our heating and air conditioning services include:

  • Plumbing Services in Novi

    Thornton & Grooms provides Novi residents with dependable, thorough, and professional plumbing maintenance and plumbing service. From a leak under your sink to drain clearing and everything in-between, we have plumbers you can count on. So, if you need to maintain, repair, or improve your plumbing equipment or drain system, we are here for you. Some plumbing services include:

Home Care Club

Enjoy comfort & confidence all year long
Our members are already enjoying expert advice, personalized solutions, and safer, more efficient HVAC and plumbing systems.
  • Annual inspections of your A/C, furnace, plumbing, and drain.
  • Two-year warranty on parts and labor.
  • Guaranteed emergency service.

Testimonial

Celebrating 85+ years of service in the great state of Michigan

On time, very polite, and professional

A Thornton & Grooms technician was here today to complete my A/C tune-up. He was on time, very polite and professional. He completed the review and made a few suggestions that made sense.

-Diane

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Guarantees

Guarantees You Won't Find Anywhere Else

We promise to provide our customers with 5-star service—no matter what. If you are not satisfied with our level of service at any point, we ask that you inform us so we can make it right before we leave your home.

Real Guarantees
  • Professionalism

    We are a team of skilled, knowledgeable professionals who undergo regular training to provide top-notch service and solutions at a fair cost.

  • Reputation

    We truly care about providing 5-star service to our customers and our community. With thousands of Google reviews (we reply to each one!), it seems our customers agree.

  • Convenience

    We know customers already have enough to deal with, so we offer friendly and convenient service from the first call to our post-service process.

Ready for Service in Novi?