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Heating, AC & Plumbing Services in Franklin, MI

Reliable 5‑Star HVAC & Plumbing Service in Franklin

Since we opened our doors in 1937, we've put people ahead of profits. Franklin homeowners know they can trust Thornton & Grooms with their heating, cooling, and plumbing needs because we treat them and their homes with care. From AC replacements and sewer line repairs to getting your hot water running again, our team of licensed HVAC comfort specialists and plumbers can handle it all.

Not only do we have the customer service and technical skills needed to service Franklin's historic homes, but we also have a unique "We Care" Guarantee and thousands of 5-star customer reviews that few companies in the area can match.

Call us today and experience the improved home comfort for why so many Franklin homeowners are lifelong customers.

Enjoy 5-Star Customer Care and Same-Day Service on Your Next Repair or Replacement

Honoring Our We Care Guarantee:

Showing we care by guaranteeing our professionalism, reputation, and convenience each day.

Taking a Prevention-First Approach:

Annual maintenance is proven to save you money. So we prioritize check-ups over selling new systems.

Hiring Qualified Professionals:

You'll enjoy working with our licensed experts from the first call to the final handshake.

Service Details

How Can We Help You Today?

  • Heating & AC Services in Franklin

    With a reputation dating back to Franklin's founding, Thornton & Grooms is one of the village's most reliable home service companies. We respect each customer's time and budget.

    After decades of repairing hundreds of heating and cooling systems in Michigan, we have the experience to fix most system problems in just a single visit. Not to mention, our team has the skill to repair your heating or cooling system, no matter the brand or model.

    In addition, as a factory-trained Lennox Premier Dealer, we can offer exclusive repair and install discounts and take care of your comfort needs in a way that other contractors in the area cannot. Give us a call today and experience same-day 5-star service.

  • Plumbing Services in Franklin

    Are you experiencing freezing showers in the dead of winter? Or is sewage backing up into your drains? Contact Thornton & Grooms today for fast and dependable plumbing service, from water heater replacements to gas line services and more. Our highly-trained plumbers and drain technicians will get your plumbing systems back in order right away.

    We offer easy-to-schedule appointment options, and you won't find a contractor in Franklin with a better reputation or satisfaction guarantees. Our team meets high trust certification standards, and we strive for 5-star service on every job. If you want to hire a plumbing contractor that brings you peace of mind, hire Thornton & Grooms.

Home Care Club

Enjoy comfort & confidence all year long
Our members are already enjoying expert advice, personalized solutions, and safer, more efficient HVAC and plumbing systems.
  • Annual inspections of your A/C, furnace, plumbing, and drain.
  • Two-year warranty on parts and labor.
  • Guaranteed emergency service.

Testimonial

Celebrating 85+ years of service in the great state of Michigan

Very Courteous and Professional

T&G was great to work with from beginning to end.

-Mike was extremely knowledgeable and professional during the inspection of our existing system. He answered all of our questions and thoroughly explained his findings. Tequila was also very polite and professional. It was great working with her to get the correct system sized for our home. Alex, Jason, and Mark were great to work with during the installation.

-John M.

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Guarantees

Guarantees You Won't Find Anywhere Else

We promise to provide our customers with 5-star service—no matter what. If you are not satisfied with our level of service at any point, we ask that you inform us so we can make it right before we leave your home.

Real Guarantees
  • Professionalism

    We are a team of skilled, knowledgeable professionals who undergo regular training to provide top-notch service and solutions at a fair cost.

  • Reputation

    We truly care about providing 5-star service to our customers and our community. With thousands of Google reviews (we reply to each one!), it seems our customers agree.

  • Convenience

    We know customers already have enough to deal with, so we offer friendly and convenient service from the first call to our post-service process.

Ready for HVAC Service in Franklin?