Farmington Hills, MI, 11/21/2022 – Thornton & Grooms is proud to announce that it has earned the home service industry’s coveted Angi Super Service Award (SSA). This award, first released in 1999, recognizes the best home professionals and businesses in the Angi network for their hard work, dedication, and commitment to providing Angi customers with a great experience.
“Through changing microeconomic factors like inflation, rising interest rates, material shortages, and supply chain issues, Angi Super Service Award Winners delivered best-in-class customer service. These businesses are putting customers front and center and going above and beyond, providing great value, service, and quality work,” said Angie Hicks, Chief Customer Officer, Angi. “Our homeowners’ consistent positive reviews make it clear: these are the best pros in our network. Congratulations to all of our Super Service Award Winners.”
Angi Super Service Award 2022 winners have met stringent eligibility requirements across ratings and reviews during the eligibility window of November 1st, 2021 - October 31st, 2022. Pros on Angi qualify for the award by obtaining three or more services-performed reviews during the review period and maintaining a current and lifetime rating of at least 4.5 stars. The SSA winners must be in good standing with Angi and have undergone our verification/screening.
“Our team is honored and proud to be recognized as an Angi Super Service Award winner. We have had our sights set on earning this award for years and finally winning this coveted award is extremely fulfilling. As a team, we work extremely hard on treating and serving the customer the way we would want to be treated; with respect, integrity, and professionalism. We believe that Thornton & Grooms sets the bar in customer service – as this award recognizes - and we also know that for us to win this award next year we have to be better than we were last year. Challenge accepted!”
Dave Knight, Co-Owner
Thornton & Grooms has been on Angi since 2018. This is the first year Thornton & Grooms has received this honor.
Service company ratings are updated continually on Angi as new, verified consumer reviews are submitted. Companies are rated in multiple fields ranging from price to professionalism to punctuality.
For over two decades, Angi has been a trusted name for connecting consumers to top-rated service professionals. Angi provides unique tools and support designed to improve the local service experience for consumers and service professionals.
At Thornton & Grooms, we truly care about helping people. Throughout much of Oakland, Wayne, and Washtenaw Counties, we have been keeping homes comfortable & safe with their plumbing, heating, cooling, and drain systems for over 80 years. Our team of skilled, knowledgeable professionals undergo regular training to be sure we provide 5-star service at every call.
- Press Release