Thornton & Grooms Receives Excellence Award from Lennox® Industries
Farmington Hills, MI, June 5th, 2024 – Lennox Industries, a trusted HVAC brand for over 125 years, awarded Thornton & Grooms the Dave Lennox Award, the most prestigious business award Lennox offers. The award signifies success, as well as planning and performance that go beyond everyday expectations.
"Embodied by the personalized bronze statue of company icon Dave Lennox, the Dave Lennox Award is one of the highest honors we can bestow on a dealer," said Gary Bedard, president and COO, Lennox Residential Heating & Cooling. “The company gives the award to Lennox dealers who exemplify excellence in several different categories, including customer service, highest quality installations, outstanding business practices, consistent sales growth, and superior technical competence.”
Thornton & Grooms has specialized in heating and air conditioning maintenance, installations, and service throughout Oakland County since 1937. The company employs 250 people and has over 12,000 members through their Home Care Club, designed to give homeowners peace of mind regarding their home’s major systems.
“Earning the Dave Lennox Award has been our goal since the fall of 2015 when we became a Lennox Premier Dealer. We understood the Dave Lennox Award is awarded to the best of the best Lennox dealers, and our team was up for the challenge. Our team has worked extremely hard over the years to strive for excellence – and now we’re proud to say we are one of the top 25 Lennox dealers in North America. Although our growth has been and continues to be significant (more than 600%), I am most proud of how we have done it. It really falls back on our team delivering incredible customer service and providing amazing community service to those in need. They are awesome at what they do, and they do it from a foundation of loving others. From our leaders to our installation professionals and advisors to sheet metal fabricators, service professionals, and support teammates, this has been a team effort. We are proud of them; they earned it!” Dave Knight, Co-Owner
A worldwide leader in home comfort, Lennox offers its award-winning air conditioning and heating products through a network of more than 7,000 dealers throughout North America. Providing some of the quietest and most efficient units on the market, including the first ultra-low emissions furnace and hospital-grade air filtration, Lennox has a history of designing innovative HVAC and indoor air quality products.
To find out more about how Thornton & Grooms can help you with your home’s heating, cooling, plumbing, and indoor air quality needs, call (248) 644-7810 or visit ThorntonAndGrooms.com.