Thornton & Grooms Awarded Detroit Free Press’ Best of the Best for HVAC Services
Farmington Hills, MI – Thornton & Grooms, a leading plumbing, heating, cooling, and drains provider, is thrilled to announce they have been recognized as the Best of the Best in the HVAC category by the Detroit Free Press.
The Detroit Free Press’ Best of the Best awards are a community-voted contest that celebrates excellence in various industries across the Metro Detroit area, highlighting businesses that consistently deliver outstanding service and exceed customer expectations.
Thornton & Grooms has long been committed to providing five-star service to the community members of Oakland County. Their “We Care Guarantee” gives homeowners peace of mind when they have an issue with their plumbing, HVAC, or drains. With their dedication to customer satisfaction and knowledgeable and professional team, Thornton & Grooms has earned a reputation as a trusted partner for all your home service needs.
“We are extremely honored to be voted by our customers to win the Detroit Free Press’ Best Heating & Cooling Service Company for 2023. We are proud of our HVAC team of nearly 70 professionals, leaders, and key support teammates. They aim to provide the best customer experience possible while maintaining, repairing, and replacing our customers' furnaces, air conditioners, and boiler systems. Having our customers vote us as #1 is the ultimate compliment. Our team was humbled by the news and is even more motivated to delight our customers and win it again next year!” Said Dave Knight, Co-owner of Thornton & Grooms. “The team uses our over 11,300 Google customer reviews and our 4.9 rating as a continuous scoreboard to measure our customer's sentiment. I have to say, too, that we are equally as proud of our similar-sized and growing plumbing team for being recognized in the top 3 for their vote for the best plumbing service company. It is a testament to the team as a whole for caring and loving people. It is what matters most and is why we do what we do and we are grateful to serve our customers every single day” Continued Dave.
Thornton & Grooms offers a variety of heating, cooling, plumbing, and drain services, with their primary focus being maintaining your home systems, giving you peace of mind that your major systems are operating as they should, and then repairing or replacing them when the time comes. Customer satisfaction is their top priority; their professionals are consistently trained to ensure proper diagnosis of any and all issues you face regarding your home, including plumbing, heating, cooling, or drain systems.
As they celebrate their team's great achievement, they wanted to thank all their loyal customers and over 12,000 Home Care Club members who trust Thornton & Grooms to ensure their homes are safe and their systems are in working order. Also, a big thanks to the Detroit Free Press for organizing this contest every year, celebrating local businesses, and giving the community a chance to share their favorite businesses.
Thank you.
