Residents of Waterford have been relying on Thornton & Grooms for top-quality heating, plumbing, and cooling services for 85 years. Whether you have a routine HVAC system tune-up, or a brand-new installation, we want our customers to experience nothing short of excellent service. We're open six days a week and have extended hours Monday through Friday.
Reliable Repairs & Replacements by Waterford's Most Trusted Home Service Company
Hiring Qualified Professionals:
You'll enjoy working with our licensed experts from the first call to the final handshake.
Taking a Prevention-First Approach:
Annual maintenance is proven to save you money. So we prioritize check-ups over selling new systems.
Honoring Our We Care Guarantee:
Showing we care by guaranteeing our professionalism, reputation, and convenience each day.
Service Overview
Highest-Rated Home Service Professionals in Waterford, MI
With deep roots in the community going back to 1937, we've provided heating, cooling, and plumbing services to some Waterford families for several generations. Not only have we earned thousands of 5-star reviews from satisfied customers over the years, but we also have a "We Care" guarantee that establishes Thornton & Grooms as one of Michigan's most trusted companies.
We pride ourselves on fast response times and providing our customers with solid warranties. Give us a call during the week or all day on Saturday, and you won't be disappointed at our ability to exceed your expectations.
Whether you need a heat pump repair or a new furnace installed to keep you and your family cozy during a cold Michigan night, our skilled comfort specialists are current on all the latest techniques and technologies to get the job done right. Plus, we tend to complete most service visits in just one visit to your home, including most furnace and heat pump installations.
Our inventory of heating systems is one of the most extensive in the state, and we can help you find the perfect system match during a complimentary estimate. Get started right now by taking our online Comfort Survey. We've gained thousands of happy customers over the past 85 years, and our commitment to stellar customer service remains just as strong now as it was when we first started out.
An AC malfunction during a Michigan heatwave can't wait for repair. Our trucks arrive fully stocked with equipment and spare parts, so we can resolve 99% of Waterford's cooling emergencies on the same day they occur.
If you need a new AC unit, call us today to take our Comfort Survey to help determine what AC installation will cost. For your peace of mind, Thornton & Grooms is happy to offer easy financing options.
No one wants to wait until Monday morning for assistance if a plumbing emergency pops up over the weekend. We have an easy-to-schedule appointment policy, and our plumbing services come with a solid "We Care" guarantee.
From routine drain unclogging to complete drain/sewer replacement, our highly-trained plumbers and drain technicians are knowledgeable about all aspects of water heater, drain, and sewer systems.
Give us a call today to find out why we deserve the 5-star reputation we've had among Waterford homeowners for the past 85 years.
Celebrating 85+ years of service in the great state of Michigan
“They were kind, patient, professional & thoroughly explained everything…”
"Thornton & Grooms handled our plumbing when the sump pump backed up. Bruce & Jim were our plumbers. My father-in-law, who kindly handled the appointments as I had to work, was so impressed with them. He even got their cards for his own future service needs and to recommend to others.
They were kind, patient, professional, and thoroughly explained everything. This is huge because we are not from MI and know 0 about basements. Jim was so wonderful. He even called us after hours to make sure we could book an appointment to fix everything.
I am extremely grateful to Thornton & Grooms for their thorough job & commitment to excellence. Additionally, the entire process of booking an appointment was awesome. They were kind on the phone and extremely communicative. When I called back or responded to an email/call, I got a real, very helpful person. Their automated text system lets you know when the technician will arrive and is accurate, like, down to the minute.
Super duper highly recommend!"
-Sarah K. | Waterford, MI
Read Reviews
Guarantees
Guarantees You Won't Find Anywhere Else
We promise to provide our customers with 5-star service—no matter what. If you are not satisfied with our level of service at any point, we ask that you inform us so we can make it right before we leave your home.
Professionalism
We are a team of skilled, knowledgeable professionals who undergo regular training to provide top-notch service and solutions at a fair cost.
Reputation
We truly care about providing 5-star service to our customers and our community. With thousands of Google reviews (we reply to each one!), it seems our customers agree.
Convenience
We know customers already have enough to deal with, so we offer friendly and convenient service from the first call to our post-service process.
Enjoy comfort & confidence all year longOur members are already enjoying expert advice, personalized solutions, and safer, more efficient HVAC and plumbing systems.
